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Warranty & Protection Plan

Supportive & Service-Oriented

We stand behind the quality of every piece we sell, and we’re here long after delivery with coverage that works. That’s why we partner with top manufacturers – Palliser, Omnia Leather, and Fjords, who each offer comprehensive warranties to protect your investment.

How Our Warranties Work

First Year:
If your furniture experiences a manufacturer defect within the first year, contact Leather Express directly. We’ll coordinate service or repair with the manufacturer.

Years 2 and Beyond:
Each manufacturer offers its own extended warranty terms. Coverage may include frames, motors, mechanisms, cushions, leather, and more, often up to 10 years or even limited lifetime protection.

For complete details, please contact the showroom, and we’ll explain the specifics of your product’s warranty.

5-Year Protection Plan (Optional Add-On)

For extra peace of mind, our Protection Plan covers the unexpected from everyday accidents to mechanical failures.

What’s Covered:

  • Food & drink stains
  • Accidental rips, tears, and punctures
  • One-time pet damage
  • Ink & dye transfer
  • Mechanisms, power components, and frames
  • In-home service and repairs
  • Replacement coverage up to the original purchase price

Coverage is for residential use only and must be reported within 30 days of noticing the issue. We regrettably do not cover normal wear and tear, improper cleaning, commercial use, or multiple pet incidents.

Other exclusions apply. See store for complete details.

Questions? We’re here to help.

Whether you’re registering a warranty, filing a claim, or considering the Protection Plan, our team is happy to walk you through your options.

Call or visit the showroom for personalized assistance.